How to receive incoming calls to your DID

To receive incoming calls to your DID number, you need to set call forwarding to your SIP account, voice URI, or a landline or mobile number.

Do it as follows:

1. At CommPeak Portal, go to DIDs -> Configure.

2. Select the checkbox next to one or a few DID numbers you want to forward.

3. In the For and do fields above the list of DIDs, select appropriate options.

For lets you define if to apply the action towards checked DIDs or all DIDs on the list.
do lets you define your actions with the selected DIDs. In the dropdown menu, select the forward option you need: Set Forward SIP Account, Set Forward PSTN, etc. Each option will open additional fields to select or enter information.

4. Click Apply Changes.

How to Set up Forward Voice URIs

To set up a forward voice URI for your DID numbers, perform the following steps.

At CommPeak Portal, go to DIDs -> Configure.
Switch to the DID Voice URIs tab and click Create DID Voice URI.
Enter a name and SIP URI using the hints. Below, you can find configuration options.
1. Option 1 (domain):
  - Name: DID voice URI alias (e.g., Sample PBX)
  - SIP URI consists of the following parts:
    {e164}: the international format of called phone numbers (including the country code prefix) - required
    domain: your PBX server domain (e.g., @sample.pbx.commpeak.com) - required
2. Option 2 (IP address):
  - Name: DID voice URI alias (e.g., My Server)
  - SIP URI consists of the following parts:
    {e164}: the international format of called phone numbers (including the country code prefix) - required
    IP address: your CommPeak PBX server IP address (e.g., 1.2.3.4) - required
    You can add to both variants the following optional parameters:
    +: the plus sign - optional
    999: PBX dial route pattern - optional
    port: PBX server port (e.g., 5080; the default port is 5060) - optional
Click Save.
Apply the DID voice URI to the new CommPeak DIDs:
1. Select the checkbox next to the DID numbers you want to configure.
2. In Action, select Set Forward Voice URI.
3. Select an URI you just created in the box that appears.
4. Click Apply Changes.