Devices are similar to accounts you must register in a softphone application or an IP phone.
Users are agents who log into devices to start making calls.
Devices
To add a device:
In your PBX control panel, go to Applications and select Devices:
Click on the list icon in the top-right corner:
Click Add New PJSIP Device in the drop-down menu:
Fill in the device details:
Secret: it is recommended to use the strong password generated by the system
ID: enter a unique integer number
NOTE
You will need the secret (password) and ID to register the device in the softphone application or IP phone.
Device Type: select the following:
Adhoc - the device can have several logins and passwords and can be used by multiple agents
Fixed - has one login and password and is attached to one extension only
NOTE
1. The ad-hoc device is more secure than the fixed one.
2. The fixed type is not available with the CommPeak softphone.
Default User: leave none.
Click Submit.
Click Apply Config in the top right to apply the settings immediately:
Users
To add a user:
In your PBX control panel, go to Applications and select Users.
Click Add User:
Fill in the user details:
User Extension: enter the extension number
Display Name: enter a name that will be displayed for calls from this user
User Password: enter eight digits that the user will enter as a password when logging in to the softphone application.
Click Submit.
Click Apply Config in the top right to apply the settings immediately: