This report shows call records for your outbound calls.
You can filter the results by SIP account, pricing group (the Tech. Prefix field), destination, and date range. Then you can view the resulting CDR data on the screen or download it as a CSV file.
Generating a Report with CDRs
To generate the report:
Expand VoIP Services in the left pane and click Call Records (CDR).
Apply filters as required and click Search. You will see the report output on the screen.
The report output contains the following columns:
Column | Explanation |
Tech. prefix | The call pricing category used for this call |
Call Date | The date and time of the call in the following format: YYYY-MM-DD hh:mm:ss |
Status | The status of the call (ANSWER, USER BUSY, ORIGINATOR CANCEL, etc.) |
Source | The caller ID |
Destination | The phone number of the destination party |
Destination Name | The country and network name |
Duration | The duration of the call |
Sell Rate | The price per minute for calls to this network |
Cost | The total cost of the call |
Downloading CDRs
To download CDRs as a compressed folder with a CSV file:
Expand VoIP Services in the left pane and click Call Records (CDR).
Apply filters and click Search.
Click Export on the right above the table.
Notification will appear in the top right letting you know the system is processing your request.
You can click the close button to allow the system time to prepare the file.
Click the View Export Queue button after a while.
You will see submitted and completed reports in the side panel available for download for seven days:
click All to download the report with data on all calls
click Summary for statistics by the destination country.
Save your file.
