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Call and SMS Pricing
Updated over a week ago

Outbound call and SMS rates are available in CommPeak Portal under the Billing tab of the main menu.


To find the needed rate:

  1. Click Voice Rates or SMS Rates to see rates for Voice and SMS services.

  2. Use filters as described in the sections below.

  3. Click SEARCH.

To download rates as a CSV file:

  1. Click on the download button in the top right.

  2. Select a folder to save the file.

  3. Click Save.


To narrow your search for outbound call rates, you can filter the list by:

  • Tech Prefix - select the pricing model (Platinum, Premium, Standard, or the model used for CommPeak Dialer)

  • Country - choose the required country in the list

  • Prefix - enter the phone prefix

  • Effective date



1. Default tech. prefix can be set per SIP account.

2. To find the current rate, use the latest effective date.

The list will contain the rates by country and phone prefix.

In the Billing Increments column, you will see the number of seconds you are billed for.

If the Billing Increments column contains 1/1, you will be billed per second for calls to the specified country.
If the column contains 60/60, you will be charged for every 60 seconds of your call. This means that even a 10-second call will be charged as a 60-second one.
If the column contains 60/1, you will be charged for 60 seconds for the first minute only and then per second.


In this section, you can filter the results by:

  • Pricing mode - select one of the modes from the dropdown list

  • Country - choose the required country in the list

  • MCC (mobile country code) or MNC (mobile network code)



The pricing mode is set per SMS stream.

The list shows rates per message by country and mobile network.

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