Outbound call and SMS rates are available in CommPeak Portal under the Billing tab of the main menu.
To find the needed rate:
Use filters as described in the sections below.
Click SEARCH.
To download rates as a CSV file:
Click on the download button in the top right.
Select a folder to save the file.
Click Save.
Voice
To narrow your search for outbound call rates, you can filter the list by:
Tech Prefix - select the pricing model (Platinum, Premium, Standard, or the model used for CommPeak Dialer)
Country - choose the required country in the list
Prefix - enter the phone prefix
Effective date
TIP
1. Default tech. prefix can be set per SIP account.
2. To find the current rate, use the latest effective date.
The list will contain the rates by country and phone prefix.
In the Billing Increments column, you will see the number of seconds you are billed for.
EXAMPLE
If the Billing Increments column contains 1/1, you will be billed per second for calls to the specified country.
If the column contains 60/60, you will be charged for every 60 seconds of your call. This means that even a 10-second call will be charged as a 60-second one.
If the column contains 60/1, you will be charged for 60 seconds for the first minute only and then per second.
SMS
In this section, you can filter the results by:
Pricing mode - select one of the modes from the dropdown list
Country - choose the required country in the list
MCC (mobile country code) or MNC (mobile network code)
TIP
The pricing mode is set per SMS stream.
The list shows rates per message by country and mobile network.