This guide will walk you through automating your workflows in Shopify using CommPeak integrations. We will show you how to send automatic SMS notifications to customers once they've paid for their orders.
In the same way, you can create other workflows. For example, you can set up reminders to the store owner if some products are out of stock.
If you want more information about creating workflows, refer to the Shopify help center.
Creating an Automation
You can go ahead and install the Flow app in Shopify admin.
Click Flow to expand Workflows.
Click Create workflow and start building it.
Click Select a trigger.
Name your workflow.
Set up a trigger. You can search for available workflows.
In our example, we want to set up SMS notifications about new paid orders in our store.
Click + to define an action.
Click Action.
Search for CommPeak.
Click the CommPeak app and select Send an SMS.
Enter an approved Sender ID from your TextPeak account. You can add a relevant variable for the phone number associated with the customer.
Complete message content. Click Add a variable to include placeholders in the text.
Define the variables as you need.
Click Turn on workflow.
Confirm your intention.
After you exit the editor, you can see that the workflow is listed as active.
Run History
To see if an SMS message has been sent, go to Flow > Run history in your Shopify admin.
