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Generating SMS Delivery Reports
Generating SMS Delivery Reports
Updated over a year ago

Event Data Records (EDRs) store data of your outbound SMS messages.

To generate an EDR report:

  1. Expand SMS in the main menu on the left and then click EDRs.

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  2. Set search filters to select a date range, DNIS, network, message delivery status or SMS channel.

  3. Click Search.

  4. The page will display a dashboard indicating the number of sent or failed messages, and status and country graphs.

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  5. Click Export EDRs below the graph to create a task and download a report as a CSV file. It will take some time for the system to generate a report, depending on the EDR amount.

  6. Click VIEW EXPORTS QUEUE in the top-right corner to access generated reports.

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  7. When the report is ready, you can download it by clicking on the download button.

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The following table contains column explanations.

Field

Description

Sender name

Sender ID (name or number)

DNIS

Destination number

Date

Date and time in UTC when the SMS was sent

MCC

Mobile country code

MNC

Mobile network code

Network

Mobile network name

Status

SMS status

Rate

The rate per message in your chosen currency (EUR or USD)

Channel

The SMS channel used to send the message

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