If you have forgotten your password and need to restore it, please follow these steps: On the login page, click Reset. Enter your email to receive instructions on how to reset your password. In the email that you received, click the link. In the pop-up window, enter your new password twice and click CHANGE PASSWORD. Related ArticlesGetting Your Agents Started - Manager’s GuideGetting Your Agents Started - Manager’s GuideLogging in to CommPeak SoftphoneLogging in to CommPeak SoftphoneLogging in to CommPeak Softphone