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Creating SMS SMPP Channels
Updated over a week ago

You can send SMS using your own password-protected SMPP channels that connect you to the CommPeak platform for SMS messaging. You can create up to 10 channels for your brand advertisements, business promotions, transaction confirmations, end-user alerts, or other SMS events.

To create an SMS channel:

  1. Expand SMS in the main menu on the left.

  2. Click SMS SMPP Channels.

  3. Initially, the system will notify you that you have no channels and invite you to create one. Click CREATE SMS CHANNEL.

  4. Create SMS Channel pane will open on the right. Populate the fields as instructed in the table below and click CREATE SMS CHANNEL. Click on the close button in the top left corner to close the pane and proceed later:





It is a combination of any letters, numbers, or symbols. As an example, it can refer to your brand.


Select one of the available products:

  • Direct - this product with the highest delivery level provides the best- quality routes and supports all sender ID types.

  • Gold - this product with an adequate delivery level provides good-quality routes and supports some default sender IDs like alpha name or just numeric.

  • Wholesale - this product provides good quality routes with only numeric sender IDs, mostly SIM box termination. Transactional and promotional routes are also available.

  • Marketing - this product provides good-quality routes and allows you to send marketing SMS messages in bulk.

  • Streams - you can use this product with a good delivery level for sending out transactional or OTP messages.

  • Two way SMS - this product with high-quality routes will allow prompt communication in both directions.


Prices of outbound SMS messages are available on the SMS Rates page. To open it, click BILLING in the main menu on the left. Then go to the SMS Rates tab.


Enter the source IP address from which you will send SMS messages. It is the IP address of your SMPP client.


It should be a combination of letters and numbers (minimum eight and maximum 20 characters).


It should be a combination of letters and numbers (minimum eight and maximum 20 characters).

Enable channel

Check this box to enable the SMS channel right away.

The newly created channel will appear on the SMS page. You can add up to ten channels by clicking on the plus button next to the number of channels.
Edit or delete your channels by clicking on the edit or delete buttons at the end of the channel line. For instance, when a specific SMS campaign has ended, you could either rename an associated channel or create a new one for the next campaign.

You must also integrate the SMS channel with your business portal or CRM system via the SMPP protocol.

Make sure to review SMPP Technical Documentation. It's also available by the link at the bottom of the page. If you need our assistance, ‍don't hesitate to, ‍contact the support.

The next step is to test your channels‍.

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