The following table contains descriptions of errors you may have while operating the CommPeak softphone.
Error | Description |
RTP Timeout | The session ended due to the loss of RTP |
Media Access Denied | Media access was denied for the local user when prompted for audio/video devices
Solution:Try to plug/unplug the headphones and make sure the mic is allowed in the browser |
Dialog Error | An in-dialog request received a 408 or 481 SIP error |
No Answer | An incoming call was not answered in the time set in the configuration no_answer_timeout parameter |
Terminated | RTCSession terminated by a local or remote peer |
Canceled | RTCSession canceled by a local or remote peer |
No ACK | An incoming INVITE got a 2XX status code as a reply, but no ACK was received |
SIP Failure Code | A negative SIP response was received, which is not part of any of the groups defined in the SIP Error Causes |
Lost Connection | The connection to a SIP account was lost |