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Settings

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To test your sound quality, adjust your microphone and headset settings, and set your ringtone and sounds, click SETTINGS at the bottom of the screen and choose the needed option in the menu that appears.

Settings in the full mode:

Settings in the mini mode:

Click the ellipsis button and select Settings.

Test Call

  1. Click Test call to check your sound quality. 
  2. A test call will start and you will be able to hear how your voice sounds.

Test call in the full mode:

Test call in the mini mode:

Settings are available only in the full mode.

Microphone & Headset Settings

Click Microphone & Headset Settings to adjust your input and output sound.

Microphone & headset settings in the full mode:

To change the microphone settings:

  1. Select the Microphone & Headset option.
  2. Select the Input Volume option.

Microphone & headset settings in the mini mode:

Settings will open only in the full mode.

To change the headset settings:

  1. Select the Microphone & Headset option.
  2. Select the Output Volume option.

Ringtone & Sounds

In the Ringtone & Sounds section, you can select your ringtone, the device that will play it, and modify other sound settings.

Ringtone & sounds settings in the full mode:

To select the ringtone:

  1. Select the Ringtone & Sounds option.
  2. In the list that opens, choose the tone you like.

Ringtone & sounds settings in the mini mode:

Settings will open only in the full mode.

To choose the device to play the ringtone: 

  1. Click the field under Play ringtone from. 
  2. In the list that opens, select the device in the list displayed.

Updates

In the Updates section, you can check recent release notes on Softphone to stay updated.

Updates will open only in the full mode.

Technical Details

In the Technical Details section, you can find information about your PBX, IP, extension, port, ping/jitter, and the Softphone version.

Technical Details will open only in the full mode.

DTMF Types

In the DTMF Types section, you can choose any of the dual-tone multi-frequency signaling (DTMF) types that CommPeak Softphone supports: RFC2833, SIP INFO, Inband.

Language

In the Language section, it is possible to switch the language of your Softphone. Besides English, Russian and Spanish are available too.

Softphone Help

New in 2021/10/27 release The Softphone Help redirects you right to our Help Center where you can find answers to your questions regarding CommPeak Softphone.

If you have any questions or need help, please contact our support team:

support.commpeak.com | support@commpeak.com

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