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Getting Started

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CommPeak Softphone Overview

CommPeak Softphone is a WebRTC-based softphone application designed to work with any CommPeak product. With CommPeak Softphone, you get an enterprise-level softphone without having to install third-party software.

CommPeak Softphone supports the following features:

  • Silent installation
  • Inbound and outbound calls
  • Conference calls for up to six parties
  • Full mode and mini mode
  • Attended and blind call transfer
  • Call history
  • Login with your PBX Stats credentials
  • Call muting and holding
  • Built-in echo test for audio diagnostics
  • Customizable ringtones and sounds
  • Notifications on all events and version updates
  • Dialing via dialpad or phone number typing 
  • Audio device selection and indicators for input and output devices
  • Do Not Disturb mode for outbound calls only

Installation and Logging In

CommPeak Softphone is normally installed silently on PCs within corporate networks.

Otherwise, you can install it manually via the installation file.

For more details, please check Getting Softphone Login Information and Logging In.‍ 

CommPeak Softphone Interface

CommPeak softphone can work in two modes: the full mode and the mini mode. 

Dial view in the full mode:

Dial view in the mini mode:

Call view in the full mode:

Call view in the mini mode:

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