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For you to receive incoming calls to your DID number, you need to set call forwarding to your SIP account, voice URI, or a landline or mobile number.
Do it as follows:
1. At my.commpeak.com, go to DIDS -> Configure.
2. Select the checkbox next to one or a few DID numbers that you want to forward.
3. In the For and do fields above the list of DIDs, select appropriate options.
4. Click Apply Changes.
Also, to learn more about call forwarding, check the following articles:
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