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CommPeak Speed Test measures the speed and quality of your connection and lets you make sure your VoIP communication is going to be stable. The system analyzes a few aspects: Download, Upload, Ping, and Jitter.
Firstly, let’s cover basic terms important for understanding how the Speed Test works:
Download shows the rate at which you can pull data from a server on the Internet to your device.
Upload shows the rate at which you can send data from your device to the Internet.
Ping shows how quickly your device sends a request and receives a response. A low ping value equals the more responsive connection.
Jitter shows the variation between response times. A high jitter value equals the more inconsistent connection and potential call issues.
Mbps = Megabits per second
ms = milliseconds
To run the CommPeak Speed Test, follow these steps:
If the test has been successful, you'll get a respective notification:
If any connection aspect is failing, you’ll get a warning notification:
Also, you’ll see a warning sign next to that aspect:
Reach out to our support teamOpen a ticket