Products Log in Join Us

CommPeak Dialer

My CommPeak

Cloud PBX

PBX Stats

DID Numbers

VoIP Service

SMS Service

CommPeak Softphone

Lead Routing



CommPeak LookUp

Whoops…Nothing found

Try other keywords in your search

CommPeak Speed Test

 0 Minutes



CommPeak Speed Test measures the speed and quality of your connection and lets you make sure your VoIP communication is going to be stable. The system analyzes a few aspects: Download, Upload, Ping, and Jitter.

Firstly, let’s cover basic terms important for understanding how the Speed Test works:


Download shows the rate at which you can pull data from a server on the Internet to your device.


Upload shows the rate at which you can send data from your device to the Internet.


Ping shows how quickly your device sends a request and receives a response. A low ping value equals the more responsive connection.


Jitter shows the variation between response times. A high jitter value equals the more inconsistent connection and potential call issues.

Mbps = Megabits per second

ms = milliseconds 

To run the CommPeak Speed Test, follow these steps:

  1. Make sure the test is being done with a server in the region you want to check.
  2. Click START TEST.
  3. Let the system take a moment to estimate the connection speed and quality. If you want to stop the test, click ABORT at any time.

  4. Copy a link with the test result if you want to share it.
  5. Click TEST AGAIN if you want to run the test one more time.

If the test has been successful, you'll get a respective notification:

If any connection aspect is failing, you’ll get a warning notification:

Also, you’ll see a warning sign next to that aspect:

Was this article helpful?

Still need help?

Reach out to our support team

Open a ticket