Predictive auto dialing system
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When Dialer is integrated with a client’s CRM, all relevant data is synchronized between them. However, it may happen that agents’ actions are not syncing to the CRM. You can do the following in order to solve this issue:
If there is a massive amount of uncompleted requests, submit a ticket to our support and ask them to check the sync of users. Our team will do its best to help you.
Reach out to our support teamOpen a ticket