Products Log in Join Us

CommPeak Dialer

My CommPeak

Cloud PBX

PBX Stats

DID Numbers

VoIP Service

SMS Service

CommPeak Softphone

Lead Routing



CommPeak LookUp

Whoops…Nothing found

Try other keywords in your search

SIP Account Authentication

 0 Minutes



By default, password-based authentication is enabled. You may want to switch to the IP-based one when you set up a trunk to a CommPeak server.

To switch between authentication types:

  1. Click Setup in the left pane.
  2. Go to the SIP Accounts tab of your setup page.
  3. Click Edit.
  4. On the Edit SIP Account page, scroll down to the Authentication section.
  5. Toggle the switch:
    • to the right to enable the IP authentication
    • to the left for password authentication.
  6. Enter the following information:
    • IP authentication: enter one or more IP addresses allowed to access this SIP account
      To enter an IP address, type in the field and then click on the plus icon:
    • password authentication: enter username, minimum eight characters long.
      Optionally, you can add extra authentication with an IP ACL (access control list) - specify one or more IPs from which you can access the SIP account with these credentials.
  7. Click SAVE CHANGES.
  8. If you switched to password authentication, reset the password to create a permanent password.


You can apply IP authentication for your SIP account to static IP addresses only. More IP access options are available to the Cloud PBX and CommPeak Dialer users.

Was this article helpful?

Still need help?

Reach out to our support team

Open a ticket