Dynamic Caller ID Setup
The Dynamic Caller ID is used to automatically change the agent's Caller ID. For example, if you are calling from the UK to the US and want to appear as calling from a US Caller ID, set up an automated rule using the Dynamic Caller ID.
In the Dynamic Caller ID tab, you can do the following:
- Create one or more dynamic rules
- Search for the caller based on different criteria
Check out the Caller ID details
More information about the Dynamic Caller ID can be found in Caller ID Setup.