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Dynamic Caller ID Setup

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The Dynamic Caller ID is used to automatically change the agent's Caller ID. For example, if you are calling from the UK to the US and want to appear as calling from a US Caller ID, set up an automated rule using the Dynamic Caller ID. 

In the Dynamic Caller ID tab, you can do the following:

  • Create one or more dynamic rules
  • Search for the caller based on different criteria
  • Check out the Caller ID details

NOTE

Go to your SIP Account setup page and select the Fixed Caller ID type to enable the Dynamic Caller ID feature.

More information about the Dynamic Caller ID can be found in Caller ID Setup‍.

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