CommPeak Dialer
Predictive auto dialing system
Viewing EDRs and Generating Reports
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Event Data Records (EDRs) store data of your outbound SMS messages for the past six months.
To access the EDRs, click SMS in the main menu on the left and then expand the EDRs tab. You can sort data by clicking on column titles.
| Field | Description |
| MCC/MNC | Mobile country code/mobile network code. |
| Date | Date and time in UTC when the SMS was sent. |
| Sender name | Sender ID (name or number). |
| DNIS | Destination number. |
| Network | Mobile network of the SMS subscriber. |
| Country | Country of the SMS subscriber. |
| Status | SMS status. You can find the description of possible statuses in the Response format section of the HTTP(S) API article. |
| Rate | The rate per message in your chosen currency (EUR or USD). |
To generate an EDR report:
- Set time range either by selecting a preset (last seven days, last 30 days, etc.) or manually setting the first and last day in the interactive calendar.
- Then click SEARCH.
- The system will display EDRs for the chosen time range.
- Click the button on the right to download a report as a zipped CSV file. If you need to access information generated earlier, click GENERATED REPORTS.
- It will take some time for the system to process your request.
- When the report is ready, you can download it by clicking on the download button. It will be available in generated reports for seven days.
Creating SMS Channels