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Cryptocurrency Payments

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This article provides instructions about paying for CommPeak services in cryptocurrencies. 


You can find the general payment guidelines in the Adding Credit to Your Account article. Go to the Add Credit window and select Voice or SMS account. Then choose Crypto in the payment method, select direct payments, or use the BitPay service. 

Complete the on-screen steps for direct payments or BitPay service as explained in the following sections.

We apply the exchange rate effective at the moment when we receive the transaction. It will be confirmed when your full payment has received six confirmations on the blockchain. On average, it takes an hour.

Direct Payments

For such payments, the rate is set when the payment is received.

IMPORTANT

We accept ERC20 and BEP20 token payments. Payments sent via the TRC20 network cannot be accepted or refunded!

  1. Select a currency. We accept the following coins on the ERC20 and BEP20 chains:
    • Bitcoin (BTC)
    • Litecoin (LTC)
    • Dogecoin (DOGE)
    • Ethereum (ETH)
    • USD Coin (USDC)
    • Tether (USDT)
    • Gemini Dollar (GUSD)
    • Dai
  2. Click COPY to copy an address for fulfillment dedicated to your CommPeak profile.

    NOTE

    Addresses for VoIP and SMS top-ups are different.

  3.  Go to your wallet and send the transaction using the address that you have just copied.

BitPay Service

For payments using the BitPay service, the rate is guaranteed.

  1.  Select an amount to credit from the dropdown list.
  2. Click Checkout and proceed to BitPay to pay the invoice.
  3. After you choose your wallet, you will see a list of accepted coins. 
  4. Log in to your account and make the payment.

For more information, refer to the following BitPay articles:

Refund Policy

The refunded bitcoin amount will be calculated using the BTC rate at the time the refund is made. The precise refund amount in cryptocurrency is likely to be different from the paid amount. But the refund equivalent in the base currency (USD or Euro) will coincide with the original charge.

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