Predictive auto dialing system
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This report presents daily statistics for outbound calls: the number of calls (total and billable), their total and average duration on each day, and the total cost of the calls.
It also contains the data summary for all the days within the selected timeframe.
For more information on how to generate and download a report, refer to the Overview article.
The following table explains the report output.
|Probe Date||The date of the calls|
|Total Calls||The number of calls during the day|
|Billable Calls||The number of calls during the day you pay for|
|Total Duration||The duration of all the calls occurred during the day|
|ASR %||The answer-seizure rate (the percentage of answered calls)|
|ACD||The average call duration|
|Total Cost (USD)||The total cost of the calls|
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