Products Log in Join Us
Products

My CommPeak

Cloud PBX

PBX Stats

DID Numbers

VoIP Service

SMS Service

CommPeak Softphone

Lead Routing

Speech-to-Text

Whoops…Nothing found

Try other keywords in your search

Your First Step: Creating a CommPeak Account

 1 Minute

 0 Likes

 6 Views

To start using services provided by CommPeak, you need to do the following:

  • Register an account at the CommPeak user portal by following the steps below
  • If required, modify your default SIP account and create more SIP accounts
  • Configureyour SIP account in a softphone application or an IP phone

To register an account at the CommPeak user portal:

  1. Open the CommPeak home page https://www.commpeak.com and then click GET STARTED in the upper right or the bottom left.

  2. Fill in all the fields in the registration form. Then confirm that you are not a robot and click CREATE ACCOUNT.

  3. Your account is created, and now you need to activate it. You will get an email with an activation link. Click Activate my account to proceed.

  4. The activation link brings you back to the portal. Enter your credentials again and press START. Then click PHONE VERIFICATION for the program to verify your phone number.

  5. The system will use the phone number you entered when registering. You need to click REQUEST CODE.

    You will receive a phone call from the system reading out a four-digit code.

    IMPORTANT

    If you get a message that something went wrong instead of the phone call, please read how to troubleshoot the phone verification.

  6. In the window that appears, enter the received verification code and click VERIFY NOW.
  7. You will see a confirmation message and receive the respective email. Now you can use your free trial: make one successful call or send an SMS using the trial credit provided.
    We have also created one SIP account‍ for you, and you need to create a permanent password. You can add more SIP accounts if needed.

To start making calls, use your SIP account credentials and configure your account in a softphone application‍‍  or your IP phone.

Was this article helpful?

Still need help?

Reach out to our support team

Open a ticket