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When creating an account at the CommPeak user portal, during phone verification, you might get the following message:
Yes, at Pricing -> Voice, click on Download as CSV.
We support the following codecs: G.729a, G.711u/a, GSM, ADPCM, iLBC
Most definitely! We offer a complete voice termination service in practically every country. We strive to provide our customers with the best possible quality routes and reliable all-around service. For this reason we are the No. 1 choice of termination for VoIP providers, SMBs & enterprises, calling card operators and more business segments.
Call origination refers to calls initiated by a calling party using a telephone exchange of PSTN, and reaching a VoIP endpoint. Call termination refers to the reverse process, whereby a call is initiated by a VoIP caller with a PSTN endpoint. CommPeak proudly offers carrier-grade voice termination, voice or voip origination solution, toll-free DIDs and wholesale SMS, among others.
You can use the following payment methods:
In your portal account, you can download autogenerated payment instructions with transaction details for your Customer ID.
Please make sure that you pay all transaction fees. Otherwise, the sum of the fees will be deducted from the original transaction amount.
We only accept USD for our services. The exception is SMS, for which we accept both EUR and USD.
Any payment in any other currency will be exchanged to USD and credited based on the exchange rate at the transaction time.
Before jumping right in to our free trial, we recommend that you explore our full range of industry-grade A-Z VoIP termination solutions. Once you have registered for your free VoIP trial, you will be given a small amount of credit to test the service ($0.20 USD which gives you approximately 30 call minutes).
There is a minimum top-up value of $25. This minimizes our admin expenses, allowing us to keep rates low.
CommPeak supports both IP ACL and password-based authentication. When creating a new account at Setup -> SIP Accounts, you will be able to choose which authentication type you desire per SIP account.
CDR records are accessible through the customer portal and are updated almost instantly, within minutes of call completion.
Some emails may be sent by imposters who are trying to fake our emails for spam or phishing purposes.
Please look at the original headers for the email, this will show you the original sender email address where it will be easy to see that the emails are not sent from the official commpeak.com domain. Also, make sure not to open any links in those fraudulent emails and avoid replying or giving any sensitive or financial data.
To report such incidents, forward your emails to us at email@example.com
To learn more, check How Can I Handle Phishing and Spam Issues?
Reach out to our support teamOpen a ticket