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Inventory, Reports and Notifications

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In your CommPeak User Portal, you can find information about your virtual numbers, set notifications, and view payments.

In the DIDS section at the bottom of the home page, you can view activity by countries and information about the statuses.

Inventory

To access the inventory list, click on the DIDS in the menu on the left. Then expand the Inventory tab.

You can search for virtual numbers using various criteria. Enter multiple numbers separated by the comma in the DID Number field, search by purchase orders, identities, etc., or click on the checkboxes next to statuses.

Column Description
DID Number The number itself also showing tag(s) and number type (geo, national or toll-free).
Order # Purchase order number.
Identity Identity of the virtual number set on its purchase.
Incoming SMS If the number supports incoming SMS messages, click here to view messages sent to this number.
URI Forward Voice URI.
PSTN Your personal, mobile, or another number to which you forward calls from this virtual number.
Renew Automatic renewal enabled or disabled.
Exp. Date Expiry date.
State Virtual number enabled (green) or suspended (grey, not enough balance).
Monthly Fee Monthly recurring charge.
Toll Free Rates Inbound call rates (fixed, mobile, or payphone).
Click on this button to download the list of the displayed virtual numbers as a CSV file.

SMS and FAX Reports

In this tab, you can view a report about inbound SMS or FAX messages. By default, the page contains data for all messages and shows the sender's number (Caller ID), delivery time, cost per one message, and delivery email addresses. 

Set search filters to search for virtual numbers separated by the comma, a specific Caller ID, or date range by selecting the first and last day in the interactive calendar. Then click Search.

Notifications and Payments

You can set notifications about recurring charges and usage of your virtual numbers.

To view payments made for your virtual numbers, go to payment history and invoices.

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