Products Log in Join Us
Products

My CommPeak

Cloud PBX

PBX Stats

SMS Service

DID Numbers

VoIP Service

CommPeak Softphone

Lead Routing

Speech-to-Text

Whoops…Nothing found

Try other keywords in your search

Identities and Country Regulations

 1 Minute

 0 Likes

 2 Views

CommPeak DID Support team creates identities based on the information that you provide to them. Identities that must accompany the numbers represent a person or a company to whom the numbers belong. 

IMPORTANT

Identity is required before purchasing any DID number.

If you plan to purchase more DIDs for other identities, you can create them yourself. When your information changes, you can send us a request to update it.

To view, update, or delete an identity:

  1. Click on DIDS in the menu on the left.
  2. Expand the Identities tab. You will see a list of your identities. Please find descriptions of the columns in the table below.
  3. To edit an identity, click on the edit icon, update information in the form, and click SAVE CHANGES. The CommPeak DID Support team will approve your pending changes.
  4. To remove an identity, click on the delete icon.

NOTE

You won't be able to delete an identity which has DIDs assigned to it.

Column
Description
Identity Type Company or personal.
Name Name of the company or individual to whom the number belongs.
Country Country of your residence or company registration.
City City of your residence or company registration.
Updated Status of your update request.
DIDs Number of DIDs which belong to the person or company with a link to inventory.
Controls to edit or delete your identity.

To create a new identity:

 Click on the plus icon next to the number of identities. Fill in the form (fields marked with * are mandatory). Then click  SAVE CHANGES.


If DIDs require documents (e.g., copies of passport or ID, etc.), you can click Add File at the bottom of the form and attach them to the identity. 

You can find more information about additional documents and other regulations in the Country Regulations section. To open the section, expand the Country Regulations tab.

Was this article helpful?

Still need help?

Reach out to our support team

Open a ticket