Direct Inward Dialing numbers (also known as DIDs or virtual numbers) is a phone company service that allows you to have unique virtual phone numbers for each person or workstation. You can allocate individual phone numbers within your PBX system. DIDs are an essential part of successful calling, which leads to a higher answer rate and more effective calls.

To purchase DIDs, contact support. Please provide the information below:

• Prefix or country
• City or location
• Amount of DIDs to purchase

Let us know if you wish to buy geographical (in a specific city), national (not restricted to a particular city or area), or toll-free numbers. For a geo number, mention the locality.

After you send a request, CommPeak DID Support team place a purchase order. They will also ask you for some information to create your identity.

If you already have virtual numbers, you can use them in our system as well.

Your numbers will appear in the DIDS section of the menu on the left in your CommPeak User Portal. The dashboard shows you how many numbers you own.