This section shows leads that are waiting to be assigned.
Waiting leads can have the following statuses:
Freeze - the lead is waiting to be imported to the system. The system tries to import leads for five times with a two-minute interval.
If you want the system to stop trying to process a lead, you can cancel it. Select the necessary lead and click Cancel -> Apply.
The status will be changed to Cancelled.
Cancelled - the system tried to import the lead for five times with two-minute intervals and failed.
If you want the system to return the lead to the queue and try to import it again, select the lead and click Freeze ->Apply. The status will be updated to Freeze and the system will try to import the lead again for five times with two-minute intervals.
Imported - the lead has been successfully imported.
Rejected - the system tried to import the lead, but it did not fit into any view, or the lead had already been assigned before, so it needn’t be assigned anymore.